Software Vendors with Support Policies for Customers Running in VMware Environments
I get more and more the question does vendor x with application y support their software running in a VMware environment.
There are several questions to ask:
- Can the application be virtualized? or in other words does the application run without problems in a VMware environment?
- Does the vendor support running in a VMware environment?
- Does the vendor give full and/or unconditional support when running the application virtual?
A lot of the software vendors around have chosen to add a line like: If vendor suspects that a problem is the result of the virtualization technology we will require the problem be recreated in a native environment before providing continued defect support.
Nice example as how it also can be done by other vendors like what Cognos did.
There is a major list on the VMware website under ISV showing vendors who support VMware in one way or another.
A list of some other major vendors with their support policies is shown below:
Oracle (You need to have a My Oracle Support account to view the support policy)
I am going to deep dive in the support and license structure for Oracle in the upcoming days.
- Updated: Supported Business Applications on the VMware… by Edwin Weijdema
- End of Support for old OS-es in VMware Horizon by Erik Scholten
- How to properly license your infrastructure by Anne Jan Elsinga
- ThinApp 5.2 released with Windows 10 support by Anne Jan Elsinga
- Want to play truth or dare with the Oracle Sales force?… by Edwin Weijdema
Edwin Weijdema is a Solutions Architect at Veeam for the Benelux & Nordics region and has over 20 years of experience designing, implementing, and managing data center technologies for large companies. His areas of expertise include virtualization, networking, and storage solutions. He knows what it takes to add business value to partners and customers. He is a veteran vExpert, Cisco Champion 2015 and holds several other certifications.